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Salesforce now covers the cost of Wellthy, a service that helps families (like yours!) take better care and furthers your Ohanacare support!

For Salesforce employees taking care of loved ones with complex, chronic, or ongoing care needs (i.e., parent with Dementia, spouse with Cancer, child with Autism), your family can save time, money, and stress with Wellthy.

With Wellthy, your family gets a dedicated care coordinator (think: personal healthcare project manager) who:

  • schedules appointments
  • refills prescriptions
  • handles prior authorizations
  • sources and vets in-home aides
  • handles a move into a care facility
  • contests insurance bills
  • and much more

Click Get Started to connect with your Care Coordinator. You'll have the opportunity to schedule an intro call with your Care Coordinator so you can get to know each other and ask any questions you may have about the service.

Learn More About Caregiving

Upcoming Events
Overcoming Resistance: How to have tough conversations with aging loved ones
August 12, 2020 · 1:00 PM ET / 10:00 AM PT

Facing resistance when caring for an aging loved one can make caregiving responsibilities all the more challenging. Join our workshop to learn more about overcoming resistance during caregiving conversations and how we can support.

Register Now

On-Demand Events
End-of-Life Caregiving Workshop
On-Demand Webinar · 60 minutes

Caring for the ones you love is challenging at any stage, and most families find the final phases to be particularly stressful. Join our workshop to learn about end-of-life caregiving from a Wellthy Care Coordinator.

Watch Now

Medicare and Medicaid: Is Your Loved One Covered?
On-Demand Webinar · 60 minutes

What's the difference between Medicare and Medicaid? Who falls under Medicare and who falls under Medicaid? If you're not familiar, join us to learn the differences between each program and how they can help save money on your family's healthcare costs.

Watch Now

Wellthy Workshop with Anne Basting, PhD
On-Demand Webinar · 60 minutes

Anne Basting, PhD has pioneered a creative approach in how we interact with our older loved ones, especially those living with Alzheimer's or dementia. Join our workshop to learn more about 'creative care' and how to apply in caregiving practices.

Watch Now

The Road to Parentcare
On-Demand Webinar · 30 minutes

When it comes to caring for an older parent, many families don't have a plan until faced with a crisis. Listen in to learn how we can prepare your family for parentcare, from that first conversation, to creating a proper plan.

Watch Now

Caregiving During COVID-19
On-Demand Webinar · 60 minutes

The rippling impact of COVID-19 across all areas of life has overwhelmed many families. Learn how we can help you get prepared, support you throughout illness, and guide you through recovery.

Watch Now

Caregiving and Mental Health
On-Demand Webinar · 35 minutes

Caregiving is a real demonstration of love and commitment, but it can also cause exhaustion, worry, and stress. See how Wellthy can take the logistical and administrative stress of caring for a loved one (or yourself) off your plate.

Watch Now

Want to chat before getting started?

Speak one-on-one with a member of the Wellthy team.

Schedule an office hours session

Frequently Asked Questions

  • What is Wellthy?

    Wellthy is your modern healthcare concierge, improving the healthcare experience for families with complex care.

  • Why Wellthy?

    We believe that there is a silent, massive caregiving crisis impacting families, companies, and our country. This is caused by a confluence of factors—we have a large aging population, these people will live longer with more chronic conditions than ever before, families live apart from one another, and our healthcare and eldercare systems are the most complex, opaque, and expensive in history. The result for families is that managing complex care ends up being enormously stressful and overwhelming. We want to make it easier!

  • How does Wellthy work?

    With Wellthy, Salesforce families get assigned a dedicated care coordinator (think: personal healthcare project manager) who:

    • schedules appointments
    • refills prescriptions
    • handles prior authorizations
    • sources and vets in-home aides
    • handles a move into a care facility
    • contests insurance bills
    • and much more

    Especially for Salesforce families with sick or aging loved ones (i.e., parent with Dementia, spouse with Cancer, child with Autism), they will save time, money, and stress by getting Wellthy's expert Care Coordinator to help.

  • What family members are covered?

    You can use Wellthy to help with parents, in-laws, children, spouses, and siblings. We will dive in and help out regardless of the relationship as long as it is a close enough relationship that care needs are impacting you.

  • How do we get started?

    • Click Get Started
    • Create an account
    • Answer a few questions about the complex care situation
    • When asked Does your employer cover the cost of Wellthy or offer a Discount?, select Yes, I’m Covered! and enter Salesforce.
  • What are my responsibilities?

    We ask that you’re responsive and respectful of our Care Coordinators and their time. We want to do the best we can to support your family, but sometimes this requires us to gather additional information and guidance from you. The more helpful you can be to us, the more help we can provide!

  • What are some use cases for the service?

    Here are some examples of families we're helping:

    • Parent with Parkinson’s
    • Spouse with a Cancer diagnosis
    • Child with autism
    • Sibling with mental health concerns
    • Parents-in-law with multiple conditions including MS, Alzheimer's, heart disease
    • Selfcare for chronic pain and/or cancer
  • Is there a cap on time a Care Coordinator will spend helping a family?

    There is no maximum on the time we'll spend to ensure a family is supported!

  • Is information confidential?

    We take privacy very seriously. With consent, a Care Coordinator may share information with doctors, family, caregivers, or other providers in order to arrange care. Care Coordinators only share family information if it's in their best interest.

  • How can I make sure my account is secure?

    Add an extra layer of security to your account by turning on 2-Step verification in Account Settings. With this enabled, you'll sign into Wellthy using something you know (your password) and something you have (a code from the authenticator app on your phone).

  • Are there out-of-pocket costs?

    Wellthy's fees are fully covered by Salesforce. Sometimes there are additional fees when we set up services and professionals (i.e. transportation, an in-home aide) that are not covered by insurance. We will always provide transparent information and options when there are out-of-pocket fees involved.

  • What conditions can Wellthy help with?

    Any and all! We let doctors and specialists focus on treating conditions. We help with everything else, including assisting with the administration and logistics (resources, service providers, billing, appointments). We work closely with you, so we can be there every step of the way.

  • Where is Wellthy available?

    Wellthy is available nationwide in the US. Since the service is virtual and powered by technology, we can connect and work with people on the East Coast, West Coast, and everywhere in between.

  • What is the background of a Wellthy Care Coordinator?

    Wellthy's Care Coordinators are mostly social workers by background, and in many cases, have been or are caregivers themselves. They have previously worked at hospitals, insurance companies, and in other clinical settings. Most importantly, they are passionate about working with families to ease their care burdens. We carefully screen and vet all candidates before certifying someone as a Care Coordinator.

  • What will a Wellthy Care Coordinator do for a family?

    Wellthy's Care Coordinators are skilled and trained to help families navigate and manage all aspects of care. Just like enlisting a financial planner to help with your investments or a wedding planner to manage your special day, families should seek expert assistance to help guide them through major care decisions and events. Care Coordinators will put together a game plan and then get things done.

  • How can I encourage open communication about caregiving and better support caregivers?

    1 in 5 employees are caregivers, but because caregiving is often stigmatized in professional settings some employees may try to hide this part of their life from managers or colleagues. Promote open communication about caregiving amongst your team by having materials about Wellthy out in the open, encouraging team members to tune into a Wellthy webinar, or by scheduling a caregiving lunch and learn in your office.

Wellthy Overview